SHIPPING POLICY

Committed to a Greener Future

At Crooked Bend, our passion for the outdoors goes beyond providing high-quality wildlife food plot seeds and wildflowers. We believe in nurturing the land today so that future generations can enjoy the same natural beauty that inspires us. Our commitment to sustainability is woven into every aspect of our business, and that’s why we proudly ship using UPS carbon-neutral shipping whenever avaiable.

By choosing Crooked Bend, you’re not just selecting top-tier seeds for your land—you’re making a conscious choice to support the planet. Shipping products around the country can have a significant environmental impact, but we’re dedicated to ensuring that impact is a positive one. Through UPS’s carbon-neutral shipping program, we take responsibility for the carbon dioxide emissions generated by delivering your order.

These emissions are carefully calculated and offset by supporting meaningful environmental projects such as reforestation efforts, landfill gas capture, and renewable energy initiatives. These projects are carefully chosen to ensure they make a real difference in reducing global carbon levels, helping preserve the environment we all depend on.

We know that our customers care deeply about the environment, just like we do. That’s why we’re committed to doing our part to reduce our carbon footprint and promote sustainable practices. Whether you’re planting food plots to support local wildlife or cultivating a wildflower meadow to enhance biodiversity, you can feel good knowing that your purchase is contributing to a healthier planet.

At Crooked Bend, we believe that every step toward sustainability counts, and together, we can make a positive impact—one seed, one order, and one package at a time.

Below are the details of our shipping process:

• Shipping Carrier: All orders are shipped via UPS.
• Order Confirmation: Once your order has been confirmed, you will receive a confirmation email with a valid tracking number.
• Delivery Timeframe: Most orders arrive within 3-4 business days, however some can take up to 7 business days.
• Delayed Shipments: If your order has not arrived within 7 business days, please contact our customer service department immediately via email or text message so we can assess the situation and determine the best course of action.
• Damaged Shipments: If you receive a damaged shipment, please take photos of the damaged items right away and contact our customer service department via email or text message. Be sure to attach the photos to your email or text message so we can address the issue promptly.

At Crooked Bend, we strive to ensure that your orders arrive quickly, responsibly and reliably. We are committed to providing excellent service and ensuring your satisfaction with every order. Thank you for your business!

Email customer service at: contact@crooked-bend.com or text us: 1(737)366-3756