Privacy Policy

Effective Date: February 1st, 2025

Crooked Bend is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.crooked-bend.com. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment processors)

b. Non-Personal Information

We may collect data about your interaction with our website, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders
• To provide customer support
• To improve website functionality and user experience
• To send marketing and promotional messages (if opted-in)
• To comply with legal obligations

Message & Communication Consent

By providing your contact information, you agree to receive promotional, informational, and marketing messages from Crooked Bend. These may include special offers, product updates, and other relevant communications. You can opt out at any time by using the unsubscribe link in emails or replying “STOP” to text messages.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. Additionally:

• Opt-in Data & Consent: Any mobile or opt-in data you provide will not be shared with third parties.
• No Data Transfers: We are committed to not transferring consumer data to external organizations.
• Service Providers: We only share necessary information with trusted third-party providers (such as payment processors and shipping services) to fulfill orders and operate our business.
• Legal Compliance: We may disclose information if required by law, court order, or to protect our rights.
• Data Protection Measures: We implement strict policies and safeguards to prevent unauthorized sharing or access to user data. We take reasonable steps to ensure that your personal information remains confidential and secure within our organization and with our trusted service providers.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and improve our website. You can manage cookie settings in your browser.

5. Data Security

We take reasonable security measures to protect your information, but we cannot guarantee absolute security. Customers should also take precautions when sharing personal data online.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails (unsubscribe link included in emails)
• Disable cookies through browser settings

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@crooked-bend.com
Phone/Text: 1(737)366-3756